Malaysia Airlines enhances customer experience with new Airbus

>> Friday, April 15, 2011



EE ANN NEE

Thursday, April 14th, 2011 14:03:00


SEPANG: Malaysia Airlines launched its new A330-300 aircraft amidst a ceremonial event at Kuala Lumpur International Airport this morning.
Malaysia Airlines managing director and chief executive officer Tengku Datuk Seri Azmil Zahruddin said the latest fleet was aimed at creating a strong and sustained platform to serve the airline’s discerning customers and for Malaysia Airlines to remain profitable.

“These aircrafts will serve the growing markets of South Asia, China, North Asia and Australia.”

The new Airbus A330-300 is the first of 15 aircrafts to be delivered to Malaysia Airlines over the next four years, as part of the airline's fleet renewal programme. It is the second fleet after the B737-800 to sport the dynamic livery with red and blue lines representing the Malaysia Airlines’ corporate colours.

The enhanced A330-300 has a total capacity of 283 seats, 36 seats in Business class and 247 seats in Economy class. All seats are equipped with AC power supply and USB port for laptops and electronic equipment. The new interiors are installed with mood lighting in cabins and spacious overhead baggage compartments.

The first commercial flight on the new A330-300 will be from Kuala Lumpur to Brisbane departing Wednesday (April 20), followed by flights to Shanghai, Osaka, Beijing, Perth and Delhi on later dates.

Transport Minister Datuk Seri Kong Cho Ha attended the event. Also present were Malaysia Airlines chairman Tan Sri Dr Munir Majid, as well as representatives from Airbus and diplomat of France, Spain, Great Britain and Germany.

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Drunk Malaysian ‘behaved like terrorist’ on plane

April 15, 2011

KUALA LUMPUR, April 15 — An intoxicated Malaysian graduate had to be handcuffed and bound to his seat during a flight to Australia on July 22 last year, the Melbourne magistrate’s court was told yesterday.

Khairulddin Mohammad Yahya, 22, a Melbourne University honours graduate, behaved like a “terrorist” while on board the flight and had cursed loudly at the inflight supervisor and poked him in the chest before the captain left the cockpit to deal with him.

The incident, which was reported by Australian newspaper The Age, stated that Khairulddin swore loudly at the supervisor while a passenger told his mother to shut him up because he was frightening people.

Prosecutor Aman Dhillon told the court that Khairulddin repeatedly left his economy-class seat and sat next to his mother in business class after her requests for his upgrade were refused.

Dhillon said hours after the Malaysia Airlines flight left Kuala Lumpur on July 22 last year, he was seen in the vacant seat next to his mother. He complied with a request to return to his seat but soon after reappeared, after which the supervisor detected alcohol on him.

The prosecutor said that several hours before landing Khairulddin again sat in business where he called the supervisor a ‘‘mother******’’ and to ‘‘**** all of you’’.

The captain, who noticed Khairulddin slurred his words and smelt of alcohol, asked his mother to tell him to return to his seat and stop harassing the crew.

Khairulddin agreed, but later returned four times to business class before he was handcuffed in his seat and then was restrained with his ankles tied with tape.

Dhillon said his mother tried to loosen the handcuffs and lead Khairulddin to the toilet, then she began screaming hysterically and fell to the floor as he shouted threats.

Khairulddin however co-operated with Australian police when the plane landed.

According to Dhillon, some of the flight crew felt threatened and some passengers appeared stressed and frightened. One was crying.

Defence lawyer Anna Balmer said Khairulddin was ‘‘somewhat intoxicated’’ but wanted to sit with his mother who had medical conditions that included chronic anxiety, neurosis and depression.

Balmer said Khairulddin, a chemical engineer, acted uncharacteristically with poor judgment and behaviour, and that a conviction could jeopardise his visa status and work.

Senior magistrate Dan Muling told Khairulddin, who pleaded guilty to disorderly behaviour on an aircraft, that he was out of control.

‘‘It’s like you’re a terrorist on a plane,’’ Muling said.

Khairulddin was convicted and fined A$1,500 (RM4,500).

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